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| About our Director... Valterina Gherardi Torres
Hospitality and Foodservice Management Studies at Cornell University Memeber of NEWH
PERSONAL INFORMATION:
Peru (511) 271-2937 or (511)271-2182
USA 1 - (305) 395-4655
vgherardi@valterinagherardi.com
OBJECTIVES:
Team work, to reach company and personal goals, being the best in the job, and helping others to become N° 1, increasing the benefit of the company
WORK EXPERIENCE:
GrupoGherardi
Headquarters: Lima-Peru
Regional Office: Miami, Fl. USA
1995-Present
CEO/General Manager - Owner
Offer to all our customers different, exclusive, unique and quality services and products. We are committed to work together with our customers, to meet final objectives and goals. We expand our services and products based on our customers' demand. And we will continue to expand. Always giving quality, uniqueness, confidentiality, effort, and punctuality
Hoteles Las Americas Lima - Peru
Peruvian Hotel Chain
1995 – 2002 Description of jobs held within this hotel chain: 2000 –2002 Resort & Centro de Convenciones (Resort & Convention Center)
El Pueblo - Las Américas
Hoteles Las Américas Lima, Perú
Operations Manager & Resident Chief
- In charge of Maintenance, Front Desk, Front Desk’s cashiers, Phone operators, Night Auditor, Conciergerie, Housekeeping, sports area, recreations, landscaping.
- Duty Manager, solving any situation or problem that might occur at any time.
1998 -2000 Resort & Centro de Convenciones (Resort & Convention Center)
El Pueblo - Las Américas
Hoteles Las Américas Lima, Perú
Front Desk & Reservations & Resident Chief - In charge of Front Desk, Front Desk’s cashiers, Phone operators, Night Auditor, Conciergerie.
- Responsible of Reservation area, checking that everything is in excellent conditions before, during and after guest’s stay.
- Duty Manager, solving any situation or problem that might occur at any time.
1996 - 1997 Apart Hotel Las Américas
Hoteles Las Américas Lima, Perú
Night & Income Auditor - Auditing hotel’s daily income at night shift.
- Checking daily guest’s accounts
- Night shift Duty Manager
1995 – 1996 Hotel Las Américas
Hoteles Las Américas Lima, Perú
Night Auditor & Cashier - Cashier duties at Café Las Américas, Bar Las Carabelas, Gourmet Restaurant Club 21.
- Auditing hotel’s daily income at night shift.
- Checking daily guest’s accounts.
Burdines Coral Gables, Fl. USA
1994 - 1995
Sales Associate
- Sales responsible of Lingerie & sleeping clothes department
- In charge to keep communication with local and foreign customers
- Merchandise inventory
- Credit accounts opening.
Doctors’ Hospital Coral Gables, Fl. USA
1992 – 1994
Voluntary Work
- Voluntary work at Emergency Room, Radiology, Intensive Care Unit and Front Desk.
- Helping medical staff with patients.
- Instrumentation, medicines, patients materials inventory.
Customer Programmer, LC Coral Gables, Fl. USA
1990 – 1993
CEO/General Manager - Owner
- Quality control, of the Recycling process of toner cartridges.
- In charge of recycling service sales to local and foreign customers
Gherardi and Gherardi, LC Coral Gables, Fl. USA
1990 – 1993
CEO/General Manager - Owner
- Selling Peruvian artisan products in USA, by catalog.
EDUCATION:
2007 Cornell University – School of Hotel Administration
- Master Certificate in Essentials of Hospitality Management
2006 Cornell University – School of Hotel Administration - Career Development License Hospitality and Foodservice Management
- Master Certificate in Essentials of Hospitality Management
- Foodservice Management
- Managerial Accounting in Action
1998 – 1999 Universidad San Ignacio de Loyola
(University) Lima, Perú
- Integral Management Program Diploma (PIA).
1998 Mastertech Lima, Perú - Productivity software expert in MS Windows 95, MS Office 97.
1990 – 1995 University of Miami Coral Gables, Fl. USA - Biology and Chemistry (PRE-MED).
1976 – 1986 CEP Sta. Rita de Casia Lima, Perú - Primary School and High School.
LANGUAGES:
1993 University of Miami Coral Gables, Fl. USA - Italian: Basic. Speak, Read and Write.
1989 – 1990 University of Miami Coral Gables, Fl. USA English: Advanced. Speak, Read, and Write fluently.
SEMINARS:
2006 SOCIEDAD HOTELES DEL PERU - Hotel Logistic and Security
- Guest behavior and handling of complaints
- Events organization, Hotel Marketing and Tendency of Services
1999 Universidad San Ignacio de Loyola (University) Lima, Perú
- Commercial Retail: Commercial Retail functions, location techniques, facilities design and exhibition strategies, to understand retail consumer, personnel management, price and identify competition.
1999 Hoteles Las Américas Lima, Perú
- CS Managering Training – Leadership: Customer Service. Team Work; as we treat our team members, they will treat our customers.
1999 Hoteles Las Américas Lima, Perú
- CS Managering Training Trainer: Communicating the concept of teamwork to help team members to discover goals and challenges for their company and personal achievement.
1997 Centro de Instrucción Técnica y Entrenamiento Naval
(Technical Instruction and Training Center – Navy) Lima, Perú
- Fire fighting: Practices on field, learning to use extinguishers and hoses.
1996 Calise Lima, Perú
- Foreign Trade International Seminar: Regulations, Proceedings, Practical cases related to Foreign Trade.
1996 Universidad del Pacifico (University) Lima, Perú
- High Hotel Management: Strategic planning applied to a hotel, Organization models for hotel area, Hotel management and marketing control.
1995 Burdines Miami, Fl. USA
- Merchandising: increasing sales by advertising and attractive expositions to customers.
- How to sell: Sales methods to approach different customers.
- Inventory: Using PTA’s; how to do inventories in a department store.
- Methods in approaching a customer: How to approach a customer and to offer different products.
1994 Bank of Boston Boston, MA. USA
- Trusts & Funds: Management and functions of trusts, mutual funds, and treasury bills.
1992 Laser Product Consultants Seattle, WA. USA
- Toner Recharging & Maintenance: Remanufacturing, recycling, and maintenance system of toner cartridges for laser printers, fax machines and copiers.
- Inkjet & Bubble Jet Cartridge Recharge: ink-recharging system for Inkjet & Bubble Jet Cartridges.
1992 Carbotek Miami, Fl. USA
- Drums & Toners for laser printers: drum lifetime and new products to recharge toner cartridges and new printing system with different drum types for cartridges.
INTERESTS: Computers, to watch TV, listen music, swim, go to the beach, and ride bicycle, movies, and outdoor activities. member of ... Valterina Gherardi is member of NEWH South Florida Chapter | |
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